// LEGAL · SUB-PROCESSORS

Sub-processors

v1.0 · effective 3 September 2026

These are the third parties TrueLink 365 uses to process personal data. We update this page before adding or replacing a sub-processor; clients may object to a change as described in the Data Processing Addendum.

ProviderPurposeDataLocation
Vercel Inc.Application hosting, CDN, and serverless computeAll application data in transit; request and error logsUnited States (EU function region: London)
Neon Inc.Managed PostgreSQL databaseAll stored application dataEuropean Union — AWS eu-west-2 (London)
Stripe, Inc.Payment processing and subscription billingName, email, billing address, transaction history. Card details are entered directly into Stripe and are never received or stored by us.United States
Resend (Plus Five Five, Inc.)Transactional and notification email deliveryRecipient email address and message contentUnited States
Anthropic, PBCLarge language model that powers the AI AssistantAssistant knowledge-base content, website-visitor messages, and conversation contextUnited States
Voyage AI (MongoDB, Inc.)Text embeddings for knowledge-base searchKnowledge-base content added to the AssistantUnited States
Google LLCGoogle Sign-In and Google Calendar booking — only if you choose to connect themEmail address; details of calendar events created through the productUnited States

Provider terms are linked for reference and may move over time. Questions: privacy@truelink365.com.